A Beckenham hospital has been rated “good” following its most recent CQC inspection.

The Sloane Hospital on Albermarle Road was rated good because there was enough staff to care for patients and keep them safe.

Inspectors found that staff were trained in key skills and understood how to protect patients from abuse.

At the Sloan Hospital, inspectors said that infection risk was controlled well.

According to the CQC, staff assessed risks to patients and acted on them and managed safety incidents, learning lessons from them

They also recognised that good care and treatment was provided, staff ensured that patients and enough to eat and drink and gave them pain medication when they needed it.

The CQC reported that managers monitored the effectiveness of service and made sure staff were competent and that staff worked together for their patients’ benefit, supporting them to make decisions about their care.

Inspectors found that staff at this hospital treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.

They provided emotional support to patients, families and carers.

The CQC added that the service planned care to meet the needs of local people, took account of patients’ individual needs, and made it easy for people to give feedback.

Inspectors observed that people could access the service when they needed it and did not have to wait too long for treatment.

They added that staff understood the service’s vision and values, and how to apply them in their work.

Staff at this hospital told the CQC that they felt respected, supported and valued.

They were focused on the needs of patients receiving care.

Staff were clear about their roles and accountabilities.

However, CQC inspectors did find that some services at this hospital relied on agency staff to make sure that staffing levels were safe and that the service generally lacked consistency when it came to keeping records.

Also, inspectors noted that not all services had clear written protocols to guide staff to care for patients and not all departmental risk assessments were kept up to date.

Hannah Dyer, Executive Director of The Sloane Hospital, said: “We are delighted to have been rated ‘good’ following our inspection by the CQC.

“This is a great reflection on the hard work and dedication of our staff across the hospital and corporate teams.

“This last couple of years have been challenging for people working in healthcare and to have had our culture and delivery of care recognised as making a difference to the patients we care for is incredibly rewarding. 

“We are fully committed to continuing our work to deliver the best possible care for patients in Bromley and further afield.”